Shipping & Payments

SHIPPING & PAYMENT TERMS

1. Shipping in India:

Shipping charges apply to all orders within India. The exact amount will be calculated based on the weight of the outfit and the delivery location.

2. International Shipping:

We ship worldwide. For international orders, a standard shipping fee of INR 10,000 or $136 is applicable.
We do not offer cash on delivery for either domestic or international orders.

3. Returns:

All our outfits are custom-made based on client measurements. Once an order is confirmed and advance payment is made, the order cannot be canceled.
We do not offer returns, refunds, or exchanges.
The advance payment cannot be returned.

4. Taxes & Duties:

For Indian customers:

The product prices displayed on the website are inclusive of all taxes and duties.

For international customers:

Shipping is generally done on a delivery duty-unpaid (DDU) basis. This means that the product prices displayed are exclusive of import duties.
As the recipient, you are responsible for all import duties, customs fees, and local sales taxes imposed by your country.
Payment of these fees is required at the time of delivery to release your order from customs.
We are not responsible for any customs duties or taxes levied on your shipment. Customs duties may vary depending on the country of delivery.
For queries regarding import duties and customs, please call or WhatsApp us at +91 9963373282 or +91 8142254204. We are happy to assist you with a hassle-free shopping experience.

5. Payments:

To confirm and place an order, full payment is required in advance.
If the advance payment is not made within the specified time period, the order may be put on hold or canceled.
The advance payment is non-refundable.
All payments made for purchases or services on mirscollection.com shall be based on the MRP displayed on the website and are subject to the terms and conditions of the third-party online payment gateway services used for the transaction.
We may request supporting documents (e.g., government-issued ID and address proof) to verify the ownership of the payment instrument used. This is to ensure a secure online shopping environment.
We are not responsible for any loss or damage arising from payment issues, including but not limited to: lack of authorization for transactions, exceeding mutually agreed limits with your bank, or transaction declines.

6. Delivery:

We strive to deliver products within the stipulated time frame mentioned at the time of purchase. However, we do not guarantee delivery within this period.
The contract cannot be repudiated if we fail to deliver products within the stipulated time frame.
We are not liable for delays caused by natural calamities, national holidays, courier services, or other unforeseen events.

7. Disclaimer:

Courier costs are not included in the outfit price. The company facilitates delivery through courier partners but is not liable for any damages incurred during transit.
Delivery via courier is at the customer’s risk.

For any questions or additional information, please contact us at info@mirscollection.com.